Monday, May 24, 2010
If you have been unable to export your timelines, we have a new release for you that should fix the problem!
There is an incompatibility bug between Mac OS X 10.6.3 and computers with the Intel GMA 950 graphics card. This affects MacBooks that were sold a few years ago as well as certain MacMini machines. The bug causes applications such as Bee Docs Timeline 3D to crash when they use a 3D anti-aliasing technique called mipmapping.
In the version of Bee Docs Timeline 3D that I just posted, we detect whether you are using the buggy combination of GPU and OS and automatically disable the mipmapping to avoid the crash. You may notice a bit of shimmering or jagged text in the 3D mode, but it is a subtle difference. The majority of our customers remain unaffected.
If you have had problems with the 3D mode or exports, please use the "Check for Updates" feature in Bee Docs Timeline to upgrade to 2.11.4.