Bee Docs Timeline v2.11.3 Update Released
Friday, May 21, 2010
I just posted an update that fixes the freezing issue that some of you were experiencing during movie exports. It was a hard one to fix because it couldn't be reproduced on any of the four Macs that I normally use. Fortunately, the MacBook that Elise uses exhibited the problem so I was able to borrow her machine for a few days to track the bug down.
Use the "Check for Updates" feature in Bee Docs Timeline to upgrade.
The major issue still outstanding is the incompatibility between Mac OS X 10.6.3 and Macs with the Intel GMA 950 card. Though we will have to wait for Apple to fix the underlying problem, Gary and I are working on an update that will work around the issue with a slight loss of image quality on those particular computers. Stay tuned, I expect to have that update shipping by next week.
Labels: bug, software update, timeline
5 Comments:
hi.. i loaded Timeline3d and it said:
You're up to date! Timeline 3D 2.11.2 is currently the newest version available.
Hi there,
I am not sure where I should post, but I wanted to thank you for the post card you sent me in the mail. Beedocs Timeline is a wonderful product, and I have used it countless times on school projects that have completely taken and confounded the teachers, and earned me perfect marks across the board.
Your product is top notch, well-designed, fast, and versatile. I have created a number of notable timelines, such as the full history of photography (school), the evolution of biofuels (corporate), and some personal family timelines; every single one was a huge hit with the audiences.
I recommend your product to everyone I meet, and it is the first (honestly) software product I have found to make stunning timelines. I have been speaking with my school, and hopefully will encourage them to purchase 10 - 25 seats of the product for the computer technology courses in the 2011 school year.
Thank you for your wonderful product and personal interest in the users of your product!
With high regards,
Tyler Harden
Tyler,
Thank you so much for your kind words. I appreciate it!
Adam
PowerPC G5 Dual 2 GHZ - 4 GB RAM - OS X 10.5.8 - Timeline 3D v2.11.5 - QT Pro v7.6.9
I am trying all options to Export a 3D project to QuickTime but I'm suffering awful freezes during export.
- Sometimes it freezes at the beginning during 'Rendering Fade In'.
- Other times it freezes somewhere in the middle at 'Event X of XX'
- It's really disapointing when you think it's gonna work and it freezes at 'Rendering Final Transition' or 'Optimizing Movie for QT'.
My rate of renders is about 10 Freezes to 1 Success no matter how many events I have or which template I use.
- Even on my successful renders, the first 3-5seconds are 'Jumpy', 'Garbled', or otherwise 'Useless'.
As you can imagine, this is extremely frustrating.
Any help would be greatly appreciated!!!
ps...
A User to User Forum would also be tremendously helpful... especially since this 'Blog' is the only form of support I can find.
Naughty - You can get support by sending an e-mail to Elise (elise@beedocs.com). The most common cause of freezing during export is running out of hard drive space, so that is the first thing to check.
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