Custom Case Management Software
Friday, June 17, 2005
In addition to our software products, we are also currently at work on a custom enterprise software system I call "Case Tracker". Case Tracker is a web based tool for managing Intellectual Property cases. It tracks contact information, event reminders, case workflows, and status information while managing the relationships between all of those types of data. The idea was to help our client, a boutique IP law firm, keep track of hundreds of cases in a very simple and intuitive way while giving their customers a quick and inexpensive way to see the real-time status of their various matters.
This custom case tracking software is coming together nicely, and I hope that I can post more details to the blog as it is completed. Although other case management tools exist, it is sometimes better to build a custom system that fits the client needs like a glove rather than trying to fit their work style into a generic system.
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