Thursday, February 17, 2011
I wanted to give you some updates on the Timeline 3D (v3) beta:
We are now accepting pre-orders from all customers who purchased Timeline 3D between 2005 and 2010. We started sending out invitations to our class of 2010 this afternoon.
Several hundred people have been trying out the beta. We have already fixed most of the bugs that customers have reported.
We have decided to provide a free v3 upgrade to everyone who became a Timeline 3D customer in 2011. Once we officially launch the software, we will send new license codes to you via e-mail.
Our worst bug: About 1% of our v3 customers are experiencing problems when they try to register the software. It appears that some of these cases are specific to Leopard and I am working to fix that bug. In other cases, it may be a conflict caused by 3rd party software that changes the way that files are written to disk (3rd party security or search software for example). If you are experiencing this kind of problem, please contact us and we will ask you to provide information on your particular configuration so that we can narrow down these conflicts.
We have not set an official launch date yet, but it will probably be sometime in March. We will let you know as soon as we can commit to a specific date.
Thanks to all of you for your support. This beta process has been going very well so far and we couldn't do it without you.