Wednesday, November 29, 2006
Last week, I bought a sketch book for my T2 design and planning work. I wanted something nice enough that I would carry and use it often. I found a great sketch book at Elliot Bay Book Company in downtown Seattle.
Having beautiful and simple tools like a favorite notebook and a quality pen help me to be creative and enjoy the process of designing products. Hopefully the software I create will, in turn, be that kind of simple and beautiful tool for someone else.
The notebook I bought is both hand made and individually hand signed. It got me thinking about software and how I could bring this kind of personal touch to Timeline...
I've started by sending out hand written thank you notes to all the people in the United States who recently bought Timeline. I'm not sure how scalable that's going to be, but I thought I could take a small chunk of time everyday to read through all the names of my new customers, visit their web sites, and send them a note of appreciation.